Will you help us to help you?

We would like you to tell us what you think about the service we provide at this pharmacy.

If you have any comments, suggestions or complaints please speak to a member of staff by phoning us or sending an email.

We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.

We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.

Our Pharmacist will give you further information.

You may also complain or give feedback to NHS England:

By post to:

NHS England
PO Box 16738
Redditch
B97 9PT

If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.

By telephone: 0300 311 22 33

Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.